New private telehealth spaces at Croydon and Wantirna

All medical and counselling services at Croydon and Wantirna are now delivered remotely via telehealth. But if you don't want to have certain conversations at home, there are dedicated chill-out zones and private rooms for you to contact your practitioner. These spaces are available on first-come, first-served basis. No booking required.

Croydon: Chill-out zone room CA 129 and meeting room CA 132

Wantirna: Chill-out zone room WA 118 and meeting room WA 119

Free flu vaccinations

Students can now register for an appointment with Wellbeing at Swinburne to secure a free flu vaccination. Supply is limited, so book now.

Book an appointment

Step 1. Register

Register once for all future health and wellbeing services.

Register now

Step 2. Make an appointment


Contact the health service at your campus to make an appointment with a nurse, doctor (GP), psychiatrist or psychologist.

 You don't always need an appointment to see the campus nurse during opening hours, but you need an appointment to see a GP.


To access counselling call our team on +61 3 9214 8483 to discuss your options.  

You will need to complete the triage process before your first appointment, which lasts around 20 minutes. This time will allow you to discuss your situation and needs.

Triage sessions are available by appointment 9.30am–4.30pm, Monday to Friday and are filled on a first come, first served basis.

You can book a triage appointment online. This appointment will be at Hawthorn Campus or by telephone. If there are no times available, call the clinic to discuss.

Open Universities Australia (OUA) students may access Swinburne counselling services but also have access to OUA's dedicated counselling service.

What you need to bring to appointments

In preparation for your appointment, you will need to bring along the following items:

  • student ID (or photo ID if you're not a student) 
  • Medicare card or OSHC health insurance details 
  • Centrelink Health Care Card if you have one.  

To cancel or reschedule, please contact us directly prior to your appointment time, cancellation fees apply.

Want to access to Swinburne's medical, counselling or psychological services?

Get started by completing a health and wellbeing registration form so you can schedule all future appointments.

Register here