Swinburne Edge created and delivered tailored project management courses to meet the Department for Education South Australia’s needs. The result: boosted confidence, enhanced capabilities and a 95%+ satisfaction rate.

How to address a skills gap

Since 2022, the Department for Education South Australia has partnered with Swinburne Edge to enhance the project management capabilities of their staff. They recently needed to upskill their employees at various levels to overcome skills gaps and meet their strategic objectives. 

Swinburne Edge collaborated closely with the department to develop project management programs that directly addressed these needs. The courses entailed continuous feedback, customised solutions and expert facilitators. 

The results were:  

  • streamlined project management skills

  • a culture of continuous learning

  • overwhelmingly positive testimonials on course impact, effectiveness and relevance.

  • “Management and oversight of our organisation's bespoke group have been outstanding.”

    Dr. Danijel Kevesevic, Department for Education South Australia

The solution

To meet the organisation’s unique needs, and upskill employees across a variety of levels, Swinburne Edge implemented strategies, including flexible course options, continuous feedback and content grounded in real-life business operations. 

Flexible Program Options

Swinburne Edge customised both accredited and non-accredited programs to: 

  • meet the diverse needs of this organisation

  • cater to different learning levels

  • ensure comprehensive skill development.  

This flexibility allowed Swinburne to accommodate varying participant numbers and organisational priorities. 

Swinburne Edge delivered the following courses:

  • Project Management Fundamentals:a two-day short course that breaks down the foundations of project management, including structures, language and tools. 

Continuous Feedback and Consultation 

The Swinburne Edge team maintained ongoing communication with the department throughout the process, regularly adjusting course content based on participant feedback to ensure high engagement and relevance.  

Highly Relevant Training

Swinburne Edge tailored the content and delivery style to align with the department’s specific context and processes, ensuring practical application of skills in participants’ day-to-day roles.

Capability to Deliver 

Swinburne Edge training is delivered by highly qualified industry-experts. The lead facilitator of these programs received outstanding feedback for his clear and engaging teaching approach, which made complex concepts accessible. Participants praised his facilitation style and the workshop’s practical applications. 

Swinburne Edge also provided continuous pre- and post-workshop support to ensure participant engagement and learning was sustained throughout the program. Additionally, a dedicated program dashboard was developed to streamline operations and enhance program management.

The results 

Initial feedback from participants indicates a significant boost in confidence and practical skills in project management. Participants have already begun applying their new skills in their roles, fostering a culture of continuous learning within the department. 

The partnership between Swinburne Edge and the Department for Education South Australia continues to evolve in order to meet their changing needs. By delivering a blend of accredited and non-accredited programs, Swinburne Edge has successfully contributed to the professional development of the department’s staff, helping the organisation achieve its strategic goals in project management. 

Need a learning solution for your business? 

Please contact us at skills.edge@swin.edu.au to discuss your training needs.