Diploma of Leadership and Management
Overview
Learn hands-on innovative approaches to entrepreneurship with the Diploma of Leadership and Management. Be inspired to communicate with influence, drive leadership and boost performance. This fast tracked course is tailored to working professionals so you can quickly apply your skills to a professional business environment to make an impact.
This is a nationally approved vocational course that is recognised throughout Australia.
Skills you’ll learn
- Change management
- Financial
- Customer service
- Emotional intelligence
- Innovation and critical thinking
- Effective communication
Learning outcomes
- Learn about your own strengths and develop strategies to resolve your weaknesses
- Manage your staffs' performance, provide performance feedback, and handle difficult conversations
- Understand and provide high quality, responsive customer service
- Gain practical project management skills
- Develop skills to lead and manage individuals and teams
- Understand financial information and terminology and the budgeting
- Design and implement continuous improvement processes
Your career opportunities
- Manager
- Team leader
Location options
- Online
Why Swinburne?
Delivered by facilitators who are industry experts
Participant course training manual
Live Online delivery allows you to do the course from anywhere
Access to our team of Customer Development Advisors
Our Live Online delivery
Our Live Online delivery is a dynamic, engaging and interactive way to learn remotely. It’s just like face-to-face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.
