We’re upgrading our printing facilities

Starting Thursday 21 November 2024, we’re upgrading our printers across all campuses to help make printing easier. Part of this upgrade includes implementing a new system called uniFLOW Online to manage your print jobs and top-up your printing credits.

The first time you use a new printer, you will need to register your Swinburne student ID card with a uniFLOW Online account. To complete your registration:

  • Log in to the uniFLOW Online website using your Swinburne email address and password.
  • Select ‘Continue with Swinburne’ and navigate to the ‘Dashboard’ > ‘Identities’ section to access your unique uniFLOW Online Card Registration Code.
  • Scan your student ID card at one of the new printers on campus and enter your uniFLOW Online Card Registration Code.
     

Note: if you ever receive a replacement student ID card, you will also be issued a new uniFLOW Online Card Registration Code that will need to be linked to your uniFLOW account following this same process.

After you have used a printer for the first time and linked your student ID card to your uniFLOW account, you can log in to the new printers simply by tapping your student ID card.

If you don’t have your student ID card on hand, you can access the printers using your unique uniFLOW PIN. To access your uniFLOW PIN, log in to the uniFLOW website, navigate to ‘Dashboard’ > ‘Identities’ and follow these steps:

  1. Select ‘New Identity’ and then select ‘PIN’ from the ‘Identity Type’ drop-down menu.
  2. Select ‘Save’.
  3. In the ‘Identities’ section, hover over the ellipsis on the right-hand side and click ‘Show PIN code’ to see your PIN.

Once you’ve registered your student ID card with your uniFLOW account, you can add printing credits to your account on the uniFLOW website. You will be directed to make payment via PayPal. Note: You can only add print credits online through uniFLOW Online.

You will notice on both the uniFLOW website and mobile app that a ‘Primary wallet’ and a ‘Secondary wallet’ are shown under ‘My budget’.

The ‘Primary wallet’ shows the printing credit amount that Swinburne has allocated for use (this will show as 0.00 for most). The ‘Secondary wallet’ shows the balance of your printing credit.

Adding credits to your account
  1. Log in to the uniFLOW Online website using your Swinburne email and password and select ‘Continue with Swinburne’.
  2. Select ‘Add widget’ in the top left corner of the page.
  3. Select ‘My budget’ from the drop-down menu and click ‘Add’. This widget will now remain on your Dashboard.
  4. In the ‘My budget’ section, select ‘Add funds’.
  5. Enter the amount you would like to add to your secondary wallet and select ‘PayPal’ to make payment.
  6. Enter your email address or mobile number, or select ‘Pay with a Card’ if you don’t have a PayPal account.
  7. Enter the details requested (email, phone, card details, billing details).
  8. Deselect ‘Save information & create PayPal account’ if you do not wish to create a PayPal account.
  9. Select ‘Agree & Pay’.
     

You will receive an email receipt from PayPal confirming your transaction, and the amount you added should immediately appear in your secondary wallet.

You can send files from both Swinburne and personal devices to your print queue and print them using any Canon printer on campus. There are multiple ways you can submit print jobs to your print queue.

Option 1: uniFLOW Online website

To add print jobs via the uniFLOW Online website, follow these steps:

  1. Log in using your Swinburne email address and password, and select ‘Continue with Swinburne’ if necessary.
  2. Select ‘Start printing’ on the left side of the page.
  3. Drag and drop your file(s) to the designated box or select ‘Browse’ to attach them. (Note: the ‘Dashboard’ section will list your print jobs in a queue. These jobs will be visible when you log in to a printer and will be automatically deleted from your queue after 10 hours.)
     
Option 2: uniFLOW SmartClient desktop app

To add print jobs via the uniFLOW SmartClient desktop app (only available on Swinburne computers), follow these steps:

  1. Within your document, select ‘File’ > ‘Print’.
  2. Select ‘SwinPrint’ from the Printer drop-down menu. (Note: macOS users will select ‘Secure Printing Input’ instead.)
  3. Select ‘Print’.
     
Option 3: uniFLOW Online Print and Scan mobile app

To add print jobs using the uniFLOW Online Print & Scan mobile app, follow these steps:

  1. Download the app from the App Store or Google Play and follow the prompts.
  2. When the app instructs you to enter a code on the uniFLOW Online website, select ‘Mobile App’ in the top right corner of the webpage.
  3. Within the uniFLOW Online Print & Scan app, select ‘Print’ and then ‘File upload’ or ‘Take picture’.
  4. Adjust the print settings (colour, number of copies, etc.) as required, and then select ‘Add to queue’. The files you upload will then be visible under ‘My queue’.
     
Option 4: email

To add print jobs via email, all you need to do is email the file(s) from your Swinburne or personal email account to mobileprint@swin.au.uniflowonline.com. Once you’ve sent the email, you will receive two automated emails from uniFLOW – one to acknowledge your job is being processed and a second when your job is ready to print

  1. Tap your registered student ID card on the printer’s card scanner or enter your uniFLOW PIN.
  2. Select ‘Secure Print’ from the main menu.
  3. Select the job(s) you want to print.
  4. Select ‘Print’ and collect your documents from the tray.
  5. Select ‘Log Out’ in the top right corner of the printer’s LCD screen.
     

If you need to delete a print job, simply select that item on the screen and tap ‘Delete’ to remove it from your queue. Note: the system will automatically delete print jobs after 10 hours.

Note: the printing process may change slightly depending on the equipment you’re using. If you are printing from equipment borrowed from Swinburne, including in the Latelab and other computer labs, please refer to the instructions provided with that equipment or in that area.

Scanning

To scan and send a document:

  1. Tap your student ID card on the printer’s scanner or enter your uniFLOW PIN.
  2. Select ‘Scan’ from the menu.
  3. Place your document face up on the feeder or face down on the glass.
  4. Select ‘Next’ and follow the prompts (note: the ‘Send to Myself’ option will send the document directly to your email address).
     

If you want to scan both sides of an original document:

  1. Select ‘Scan to self’.
  2. Select ‘Duplex long edge’ or ‘Duplex short edge’ in the scan preview screen.
     

To adjust the scan output settings:

  1. Select ‘Scan’ and then ‘Scan workflow’.
  2. In the ‘Scan preview’ screen, edit the options as required.

Please note: the default scan resolution is 300x300DPI. Lower resolutions can be selected to reduce the size of the output file.

If you need to change the default scan settings, including resolution and image mode, log in and select ‘Secure Print’ to edit the document with your desired changes (colour mode, two-sided function etc.).

Copying

To copy a document:

  1. Place your document face up in the printer’s feeder or face down on the scanner glass.
  2. Select ‘Copy’ from the main menu.
  3. Enter the number of copies you require and adjust settings as needed.

Prices

Double-sided printing is available. Prices apply to each side of the page.

Printing and photocopying
Prices
A4 B&W
$0.10
A4 Colour
$0.30
A3 B&W
$0.20
A3 Colour $0.50
Scan Free
*Prices include GST and are subject to change.

Note: If you are not a student or staff member and wish to copy or print a few pages, you may be able to borrow a visitor’s copy card from the Equipment Service Desk on Level 2 of the Hawthorn campus Library.

Frequently Asked Questions

Yes, the new Canon printers are available to all students and staff to use across campus. However, there will be a period throughout the rollout where students are only able to access the old (Fuji) printers until the printers at the Library are replaced and your uniFLOW Online accounts have been activated on Thursday 21 November.

You won’t lose the money in your Monitor Top up account. The balance will be transferred to your uniFLOW account on 21 November. 

uniFLOW Online is a new software solution that integrates with our new Canon devices to manage print, scan and copy functions. You will use uniFLOW Online to submit your print jobs. uniFLOW enables you to submit your print job/s through their website, mobile app (App Store, Google Play), or email.

Your uniFLOW Card Registration Code is a unique code that links your student ID card to your uniFLOW Online account. You will need to enter your code the first time you use a printer.

Your Card Registration Code would have been emailed from noreply@swin.au.uniflowonline.com to your Swinburne email account. You can also access your code from the uniFLOW Online website under ‘Dashboard > Identities’.

Note: If you receive a replacement student ID card, you will be issued a new Card Registration Code to link your new student ID Card to your uniFLOW account.

Yes, you can still use the printer if you’ve forgotten or lost your student ID card. You will be able to log in to printers using your uniFLOW PIN. You can access your PIN by navigating to ‘Dashboard > Identities’ on the uniFLOW Online website.

You are only able to top-up print credits through the uniFLOW Online website, where you will be directed to make payment through PayPal. For instructions on how to top up your print balance, please view these steps.

You don’t need to create a PayPal account. You can pay for your print credits through PayPal simply by using your debit or credit card. PayPal has a default setting that will create an account for you if the option remains selected on the payment page. You will need to unselect this if you don’t want to create a PayPal account.

Library Rovers are available on campus to help you use the printers or top up your print balance. You can also email library@swinburne.edu.au or call 1300 794 628.

If you’re a Swinburne staff member, you can find more information on this Wiki page.

Printing before Thursday 21 November

To use the existing printers before the transition to our new system, please follow these instructions:

How to print, copy or scan:
  • Register your Swinburne ID card at a printer with an attached ID card reader.
  • Add credit to your card at the printer kiosk or ask for help at the service desk.
  • Alternatively, add print credit to your ID card directly online, via the Swinburne Web Print system.
  • Payment is by EFTPOS only.
     
Printing
  • Select 'print' on your document.
  • Take your Swinburne ID card to a printer and touch on at the card reader.
  • Select your document and tap the print button.

Scanning
  • To scan documents for free, swipe your registered Swinburne ID card.
  • Documents can be scanned to JPG or PDF and sent to multiple email addresses.
  • The default resolution is 200 dpi, maximum resolution is 600 dpi.

Web printing

You can log into Web Print using your SIMS username and password.

Go to Web Print

Need more information?

Ask us a question or leave us feedback by emailing library@swinburne.edu.au or calling 1300 794 628. Alternatively, complete this form so our team members can get in touch with you. 

Contact us