
Volunteer at Open Day
Join our team of volunteers at Hawthorn as we introduce potential students and their parents to Swinburne and all that it offers.
Open Day is just one day. But it’s a day that could change someone’s life (maybe even yours) and help build a brighter tomorrow.
Swinburne Open Day
When: Sunday 27 July, 10am – 4pm
Where: Hawthorn campus
What will I do on the day?
By volunteering at Open Day, you might:
- welcome visitors to Swinburne’s Hawthorn campus
- share your Swinburne experience
- help visitors navigate their way around campus
- answer questions
- keep everything running smoothly – including campus tours
- hand out show bags
- track attendance
- restock supplies.
Want to know more?
Read on to see the full list of perks for student volunteers or discover how staff can get involved.
Student volunteers
We couldn’t do it without you – new students want to hear your story. Plus, there are some pretty decent perks.
Perks for students
As a registered student volunteer, you’ll get:
- to build your résumé with extra experience in customer service, communication and time management
- a showbag of Swinburne kit that's yours to keep, including a t-shirt, bum bag and drink bottle
- to make new connections
- credited hours towards the Swinburne Volunteering Program
- lunch on us – we’ll give you a voucher to redeem lunch on the day
- access to the Volunteering Hub at Open Day – packed full of snacks, games and a chill out zone
- free food, coffee and giveaways on campus at Open Day
- a certificate of appreciation

What else do I need to know?
Greeter
- You might be the first contact with our visitors to Swinburne on Open Day.
- You’ll offer visitors direction to any of the activities they want to attend, and answer questions on where different things are located.
- You must know the Hawthorn campus extremely well. The campus map will be your best friend!
- Be willing to chat to our visitors and share your student experience.
- This position is best suited to our most outgoing volunteers.
Usher
- Within a small team, you’ll make sure visitors are seated quickly prior to the start of each info session, and manage the visitors as they exit the theatre, opening doors and directing visitors downstairs, escalators and lifts to ensure it is safe.
- Track attendance, ensure the presenter has what they need and let us know if the presenter doesn’t arrive.
- Open the correct PPT ready for the presenter to start their info session on time.
- This position is best suited to our volunteers who can manage time effectively.
Tour attendant
- We need you to help keep the tours running smoothly, ensuring groups are lined up in the right spot and that the tour leaders take the correct group.
- Hand the tour leaders the correct lollipop sign.
- You’ll also track attendance and let us know if the tour leader is late.
- You may also need to take late comers to the start location of the tour.
- This position is best suited to our most confident volunteers.
Logistics
- You’ll be on the go most of the day using trolleys to move course guides, programs and water around campus.
- You’ll be crushing boxes, advising cleaners when the bins are full or bathrooms need attention, and running extra supplies to Swinburne staff.
- You won’t need to interact very much with visitors.
- This position is best suited to our active volunteers.
Competition stand attendant
- Setup Swinburne’s Giveaway Giveaway stand in the morning, as directed by the Events team.
- Encourage visitors to enter the competition using the iPads.
- Get visitors to place a stress ball into the tube of the charity they want to support.
- Need to be able to troubleshoot Wi-Fi and iPad issues.
All volunteers are legally required to have a valid Working with Children Check (WWCC). The WWCC helps protect children from harm by screening people’s criminal records and professional conduct, and by preventing those who pose an unjustifiable risk to children from working with or caring for them.
It’s free to apply for, and will be a great addition to your resume too!
Already got a WWCC?
If you already have a WWCC but have not volunteered with Swinburne before, you’ll need to login to the WWCC website and add Swinburne University of Technology as an organisation.
Applying for a WWCC
You’ll need 100 points of ID to complete the application. Once that’s sorted, proceed as follows:
- Go to the Working with Children’s Check website
- Start your application for a new Volunteer Working With Children’s Check
- Under Occupational Field, select:
- 48 Educational – TAFE colleges and divisions of universities providing VCE and/or VCAL
- You will be given two options for verifying your identity online:
- International Students – select Verify my identity at Australia Post
- Domestic Students – select Verify my identity online
- Once you have clicked to Sign and Submit, download your barcode and follow the instructions given.
If you have any questions about your Working with Children’s Check Application, you can find more information in this fact sheet, or contact the Volunteering team at volunteer@swin.edu.au.
To be a volunteer at Open Day, you must attend one of the briefing sessions where we'll let you know all you need to know. You'll also receive your t-shirt and lunch vouchers at the briefing.
Monday 14 July, 10am – 12pm in BA201 or Wednesday 16 July, 2pm – 4pm in BA201
Staff volunteers
Enjoy and experience the event you and your colleagues spend countless hours bringing to life each year. (And yes, there are perks for you too.)
If you’d like to volunteer for Open Day, make sure you secure approval from your manager and have a chat to them in advance about overtime or time off in lieu entitlements.
Perks for staff
As a registered staff volunteer, you’ll get:
- A Swinburne branded name badge
- lunch on us – we’ll give you a voucher to redeem lunch on the day
- a Swinburne t-shirt to wear on the day (and keep)
- to feel elated about the next generation of students and what they’ll achieve
How do staff get involved?
If you are Swinburne staff and you would like to get involved, please email openday@swin.edu.au to let our team know. We will get in touch with further information.
Got a question?
You can send your questions about volunteering at Open Day to our team at openday@swin.edu.au – we're happy to help.