Negotiation skills
$900
Overview
Negotiation is an integral part of our daily lives, but people often associate this skill with large scale discussions and projects.
Our Negotiation Skills short course teaches you negotiation for big and small outcomes.
Whether it's confidently managing your workload with supervisors or negotiating with external suppliers, you'll complete this course with increased confidence to manage your future negotiations.
By understanding human behaviour when it comes to negotiating, you can improve your communication strategies to achieve your objectives.
Who should attend
This course has been designed for aspiring or newly promoted supervisors as well as experienced managers and team leaders who want to refine their leadership and management skills.
Skills you’ll learn
- Negotiation
- Confident communication
Learning outcomes
- Identify the power of words and maintain control of your negotiation strategy
- Learn the art of strategy and diplomacy in negotiation
- Identify common errors in negotiation
- Neutralise difficult negotiations and their tactics
- Build your confidence as a negotiator
- Systematically approach negotiation planning
- Strategically build your positioning power and close the deal
About your instructor
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Joanne Marriott
Joanne is an accomplished facilitator, passionate about leadership and emotional intelligence. She works with clients across industries, helping them understand how to build EI skills. She has vast leadership experience, including a successful 20-year marketing management career in a range of industries. She is also accredited with Genos International’s Emotional Intelligence assessment tools. -
John Mitchell
John has a passion for communication and believes that this is the cornerstone to solving many of the problems faced by businesses. He also recognises and is passionate about the critical role emotional intelligence plays in the success of our lives, both within and outside the workplace. His training focuses on practical application, so participants leave confident to practice their new skills.
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“I really enjoyed the way [the facilitator] presented the whole workshop. It was very interactive in a fun and relatable way which really engaged the whole group."
Jenna , Negotiation Skills
Why Swinburne?
Delivered by facilitators who are industry experts
Participant course training manual
Live Online delivery allows you to do the course from anywhere
Access to our team of Customer Development Advisors
Download brochure
Course downloads
Timetables
Resources
Our Live Online delivery
Our Live Online delivery is a dynamic, engaging and interactive way to learn remotely. It’s just like face-to-face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.
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