Overview

Students will experience and understand the various functions and interoperability’s which occur within and airline’s Integrated Network Operations Centre in order to manage ‘day of operations’ activities, including disruption management. Students will be exposed to the real world complexities, pressures and compromises demanded of real time individual and team based decision making in the aviation environment and analogous high consequence industries

Requisites

Teaching periods
Location
Start and end dates
Last self-enrolment date
Census date
Last withdraw without fail date
Results released date
Semester 1
Location
Hawthorn
Start and end dates
03-March-2025
01-June-2025
Last self-enrolment date
16-March-2025
Census date
31-March-2025
Last withdraw without fail date
24-April-2025
Results released date
08-July-2025

Learning outcomes

Students who successfully complete this unit will be able to:

  • Describe comprehensively the elements, structure and mechanisms involved in daily operations
  • Articulate the characteristics of, and processes that occur within, an integrated operations centre
  • Apply the technical concepts of aircraft operations to solve day of operations problems in a complex multi-disciplinary environment
  • Develop and refine problem solving and decision-making strategies to resolve dynamic operational disruptions
  • Balance commercial, legal and safety factors to optimise operational performance according to business priorities
  • Demonstrate effective professional communicaiton in a diverse environment

Teaching methods

Hawthorn

Type Hours per week Number of weeks Total (number of hours)
Online
Lecture		 1.00  12 weeks  12
On-campus
Workshop		 2.00  12 weeks  24
Unspecified Learning Activities 
Various		 9.50  12 weeks  114
TOTAL     150

Assessment

Type Task Weighting ULO's
Class Exercise PortfolioGroup 30 - 40% 1,2,3,4,5,6 
Class ExercisesIndividual 30 - 40% 3,4,5,6 
Online QuizzesIndividual 20 - 25% 1,2,4,5 

Content

  • Network Strategies and Objectives
  • Network Schedule and Timetabling
  • Load Control
  • Crew Scheduling
  • Airline and airport liaison
  • Operations Control

Study resources

Reading materials

A list of reading materials and/or required textbooks will be available in the Unit Outline on Canvas.