Overview

Every day we are faced with problems that require analytical thinking, creativity and resourcefulness to solve. This unit challenges students to explore different approaches to analysing and solving problems in an organisation framework. Students will develop the ability to apply analysis techniques to unfamiliar problems and present their investigation through the use of a wide range of innovative Information Communication Technologies [ICT], including prototyping, cloud-based tools, report writing and presentations. In addition, students are encouraged to reflect upon the learning taking place throughout the unit.

Requisites

Teaching periods
Location
Start and end dates
Last self-enrolment date
Census date
Last withdraw without fail date
Results released date

Learning outcomes

Students who successfully complete this unit will be able to:

  • Identify and define problems in an organisational context
  • Select and apply various ICT tools and techniques to solve organisational problems
  • Build a solution to address an organisation problem
  • Evaluate the effectiveness and viability of an ICT solution from an organisational value perspective
  • Demonstrate working effectively in a team environment

Teaching methods

Hawthorn

Type Hours per week Number of weeks Total (number of hours)
Face to Face Contact (Phasing out)
Lecture		1.00 12 weeks 12
Face to Face Contact (Phasing out)
Workshop		2.00 12 weeks 24
Unspecified Learning Activities (Phasing out)
Independent Learning		9.50 12 weeks 114
TOTAL150

OUA

Type Hours per week Number of weeks Total (number of hours)
Online Contact (Phasing out)
Online Class		12.50 12 weeks 150
TOTAL150

Assessment

Type Task Weighting ULO's
PortfolioIndividual 30 - 50% 1,2,3,4,5 
PortfolioGroup 50 - 70% 1,2,3,4,5 

Content

Topics may include:

  • Introduction to Problem Solving
  • Project Plan, Project Planning and Methodology
  • Information Gathering. Questions & Communication
  • Content Management Systems & Hosting Requirements
  • Business Value & Process Improvement
  • Team Dynamics
  • Overview of computer systems in terms of hardware, software and networking
  • Usability Testing
  • Innovation and Creativity
  • Teamwork, planning and collaboration
  • Report Writing & Presentation Techniques

Study resources

Reading materials

A list of reading materials and/or required textbooks will be available in the Unit Outline on Canvas.