Business Process Management
Overview
This unit outlines the key concepts of business process management and modelling, its importance to an organisation, and how these support business activities. This also includes integration with a wide range of functions involving other organisations such as occurs in supply-chain management. The perspectives taken are that technology should align with strategic management objectives and cultural practices and also that business process analysis and design is a means of providing significant opportunities for innovation and performance advantage over competitors.
Requisites
01-June-2025
02-November-2025
Learning outcomes
Students who successfully complete this unit will be able to:
- Critically analyse the concept of business process(es), their value, improvement, re-engineering and workflow
- Apply coherent and advanced knowledge to the role of technologies and business process management in diverse contexts and applications using critical thinking
- Apply business process fundamentals to the analysis, design and modelling of business processes
- Apply problem solving, design and decision making methodologies to identify and provide innovative solutions to complex business process management problems with intellectual independence
- Communicate proficiently in professional practice to a variety of audiences and function as an effective member or leader of a team
Teaching methods
Hawthorn
Type | Hours per week | Number of weeks | Total (number of hours) |
---|---|---|---|
On-campus Class | 2.00 | 12 weeks | 24 |
Online Lecture | 1.00 | 12 weeks | 12 |
Unspecified Activities Independent Learning | 9.50 | 12 weeks | 114 |
TOTAL | 150 |
OUA
Type | Hours per week | Number of weeks | Total (number of hours) |
---|---|---|---|
Online Directed Online Learning and Independent Learning | 12.50 | 12 weeks | 150 |
TOTAL | 150 |
Assessment
Type | Task | Weighting | ULO's |
---|---|---|---|
Assignment 1 | Individual | 20 - 30% | 1,4 |
Assignment 2 | Group | 20 - 40% | 2,3,4,5 |
Assignment 3 | Individual | 20 - 30% | 1,2,3,4 |
Test | Individual | 20 - 30% | 1,2,3 |
Content
- Business Process Elements, Notation
- Introduction to Business Process Management and relationship to organisational strategic goals and objectives
- Organisational Concepts, Business Process Management approaches and methodologies
- Business Process Modelling & Redesign by using Bizagi modelling tool
- Resources Allocation and capacity, Performance Analysis
- BPM Technologies, BPMS and Business Process Automation
- Business Process Design Best Practices, Lean Methodology and Improvement
- Business Process Architecture and Value creation
- Change Management, Quality, Six Sigma and the Future of BPM
Study resources
Reading materials
A list of reading materials and/or required textbooks will be available in the Unit Outline on Canvas.