New Supervisor
$1,600
Overview
The New Supervisor short course is perfect for new or inexperienced supervisors and managers in any industry to navigate the transition from team member to take-charge leader.
This two-day training course will help you build confidence as you adjust to new responsibilities, expectations, and challenges.
Discover and learn more about your personal leadership and communication style, gaining a greater awareness of how to manage your team on a daily basis.
We'll teach you how to work effectively with others to engage and motivate your team, resolve conflict and bring out the best in those you manage.
Who should attend
This course has been designed for aspiring or newly promoted supervisors as well as experienced managers and team leaders who want to refine their leadership and management skills.
Skills you’ll learn
- People management
- Performance management
- Effective and assertive communication
- Team building
Learning outcomes
- Adapt your communication and leadership style to suit different people and situations
- Establish a common understanding of team purpose, roles and responsibilities that meet objectives
- Direct and support your team members to meet their performance targets
- Delegate appropriately and encourage two-way communication
- Respond to challenging situations and people constructively
- Develop a positive team culture and improve team dynamics
- Provide feedback to correct, encourage, value, and reward team members
About your instructor
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Matt Combey
An engaging trainer, presenter and facilitator with over 20 years’ experience across multiple roles within the financial services industry, Matt is known for his ability to communicate complex information, empowering improved decision-making for participants. He has helped organisations build their capability with his expertise in business management, corporate governance, compliance and finance. -
Rachel Moore
With 20 years of experience in the learning and development field, Rachel helps individuals develop their self-management and relationship management skills, and to improve their professional performance. She is a passionate professional with years of experience working with EI profiling tools and coaching senior executives, people managers and frontline employees to develop their EI goals.
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“The best part was how relevant the training was even though everyone in the session had different backgrounds and experiences. The facilitator was also excellent and was able to provide concrete examples to each student that was tailored to the context. It was an excellent session.”
Akram , New Supervisor
Why Swinburne?
Delivered by facilitators who are industry experts
Participant course training manual
Live Online delivery allows you to do the course from anywhere
Access to our team of Customer Development Advisors
Download brochure
Course downloads
Timetables
Resources
Our Live Online delivery
Our Live Online delivery is a dynamic, engaging and interactive way to learn remotely. It’s just like face-to-face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.
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