Business Process Management
24 hours face to face + blended
One Semester or equivalent
Hawthorn
Available to incoming Study Abroad and Exchange students
Overview
This unit outlines the key concepts of business process management and modelling, its importance to an organisation, and how these support business activities. This also includes integration with a wide range of functions involving other organisations such as occurs in supply-chain management. The perspectives taken are that technology should align with strategic management objectives and cultural practices and also that business process analysis and design is a means of providing significant opportunities for innovation and performance advantage over competitors.
Requisites
Teaching periods
Location
Start and end dates
Last self-enrolment date
Census date
Last withdraw without fail date
Results released date
Semester 2
Location
Hawthorn
Start and end dates
29-July-2024
27-October-2024
27-October-2024
Last self-enrolment date
11-August-2024
Census date
31-August-2024
Last withdraw without fail date
13-September-2024
Results released date
03-December-2024
Semester 1
Location
Hawthorn
Start and end dates
03-March-2025
01-June-2025
01-June-2025
Last self-enrolment date
16-March-2025
Census date
31-March-2025
Last withdraw without fail date
24-April-2025
Results released date
08-July-2025
Semester 2
Location
Hawthorn
Start and end dates
04-August-2025
02-November-2025
02-November-2025
Last self-enrolment date
17-August-2025
Census date
31-August-2025
Last withdraw without fail date
19-September-2025
Results released date
09-December-2025
Learning outcomes
Students who successfully complete this unit will be able to:
- Critically analyse the concept of business process(es), their value, improvement, re-engineering and workflow
- Apply coherent and advanced knowledge to the role of technologies and business process management in diverse contexts and applications using critical thinking
- Apply business process fundamentals to the analysis, design and modelling of business processes
- Apply problem solving, design and decision making methodologies to identify and provide innovative solutions to complex business process management problems with intellectual independence
- Communicate proficiently in professional practice to a variety of audiences and function as an effective member or leader of a team
Teaching methods
Hawthorn
| Type | Hours per week | Number of weeks | Total (number of hours) |
|---|---|---|---|
| On-campus Class | 2.00 | 12 weeks | 24 |
| Online Lecture | 1.00 | 12 weeks | 12 |
| Unspecified Activities Independent Learning | 9.50 | 12 weeks | 114 |
| TOTAL | 150 |
OUA
| Type | Hours per week | Number of weeks | Total (number of hours) |
|---|---|---|---|
| Online Directed Online Learning and Independent Learning | 12.50 | 12 weeks | 150 |
| TOTAL | 150 |
Assessment
| Type | Task | Weighting | ULO's |
|---|---|---|---|
| Assignment 1 | Individual | 20 - 30% | 1,4 |
| Assignment 2 | Group | 20 - 40% | 2,3,4,5 |
| Assignment 3 | Individual | 20 - 30% | 1,2,3,4 |
| Test | Individual | 20 - 30% | 1,2,3 |
Content
- Business Process Elements, Notation
- Introduction to Business Process Management and relationship to organisational strategic goals and objectives
- Organisational Concepts, Business Process Management approaches and methodologies
- Business Process Modelling & Redesign by using Bizagi modelling tool
- Resources Allocation and capacity, Performance Analysis
- BPM Technologies, BPMS and Business Process Automation
- Business Process Design Best Practices, Lean Methodology and Improvement
- Business Process Architecture and Value creation
- Change Management, Quality, Six Sigma and the Future of BPM
Study resources
Reading materials
A list of reading materials and/or required textbooks will be available in the Unit Outline on Canvas.